Health and Safety

Last updated: 24 Aug 2022

Our IxD23 Health and Safety Plan

Our first responsibility is to the whole IxDA community: our attendees, our partners, our team and the vendors we work with to deliver this experience. Our goal is for everyone participating in Interaction 23 to feel that their personal health and safety, as well as the wellbeing of the collective community, is a priority.

We will follow all government guidelines, working with our partners at the Zurich Convention Center, and our selected venues for any offsite events. As we establish our plan, our guidelines may exceed those required by the government.

Our IxD23 Health and Safety Plan is designed to create the best experience possible, while minimizing risk, one where you can effectively network with IxDA colleagues from around the globe.

We hope the guidelines below answer your questions.


In selecting our venues, we review all safety and hygiene protocols. These include:

  • Ventilation standards
  • Cleaning and disinfection practices
  • Contactless systems for high traffic points
  • Vaccine mandate policies
  • Certification in handling food and beverage  
  • Response protocols

Room capacity

We will monitor room capacity during the event and reserve the right to deny entrance if a session is deemed to be at capacity by our guidelines, or if acceptable distancing requirements cannot be maintained. These capacities may be different from fire regulations posted for the space.


Catering areas will distribute attendees throughout the IxD23 space. To minimize contact, you will see a focus on single serving items and served portions vs buffet-style options.

Recommended hotels

Our hotels will be selected based on a review of the same safety and hygiene protocols outlined for venue selection.


We will require proof of vaccination for:

  • All exhibitors
  • All attendees  
  • Where permitted by law, all vendor staff working onsite at Interaction 23 events

For additional information on vaccine requirements and eligibility, please check our FAQs.


We may require, but will always encourage, all attendees to wear masks while in session. At a minimum, any local mask mandates in effect at the time of the event will be adhered to.

Hand sanitizer

You will see hand sanitizing stations throughout the venue and are encouraged to have your own personal supply.

Our expectations of attendees

Complete a daily self-assessment. If you have any symptoms, please do not come to the venues. Your in-person ticket will be transferred to an online ticket.

Be prepared to show proof of your COVID-19 vaccination status.

Wear your face mask. Requirements for mask wearing will be based on the most up to date guidance and advice and may exceed those required by the government.

Comply with all health and safety guidelines for the event.

Our expectations of exhibitors

Take every precaution to minimize crowding during peak traffic times and encourage spacing between attendees.

Adhere to the event cleaning guidelines, including hand sanitiser provision and frequent sanitisation of surfaces on the stand.

Verify that contractors, including those onsite to build stands, provide proof of full vaccination, proof of recovery from COVID-19 or proof of a negative test to enter the venue. Exact details on how to show proof of COVID-19 status will be shared closer to the event.

Compliance Officer

We ask each of our vendors to designate a person as their Compliance contact. This team will meet with the IxD23 team to review all protocols for the event. They are responsible for monitoring health and safety measures during Interaction 23.


For any questions about our Health and Safety plan, and how you can best prepare, contact us at On site, you can visit the IxDA Booth to be directed to our Health and Safety Compliance lead.