Building Total Experiences
During the session, I will talk about how at DBS Bank we don't just design best-in-class customer experiences but also best-in-class employee experiences. I will take the audience through steps that companies should take in order to think end-to-end/ total experiences and why employee experiences are critical to identifying gaps in customer and employee interactions.
Accelerate impact: How to align design, data, and business to build products people actually use.
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IxDA is renowned for our conferences — a tradition made possible thanks to our partners. Interaction 23 is a key opportunity to reach the international interaction design community and its stakeholders.
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Interested in being in the thick of the action with a crew of dedicated folks? If so, we'd love to hear from you! Please fill out our volunteer interest form and someone from our team will be in touch.Why volunteer?