Kate is a consultant and user researcher at Oxford Insights, a consultancy based in the UK with a mission of helping governments and nonprofits use technology for public good. Alongside colleagues, she is currently building a framework to assess 30 countries and the extent to which they use human-centred design practices in their public services, using indicators drawn from desk research, surveys of public perception and secondary sources. As part of this research, she led interviewing multiple international experts in public service design.
Previously, Kate has worked with the Colombian government to design a data sharing pilot in the country’s agricultural sector. Prior to joining the public consultancy world, she worked as a journalist, and enjoys applying the communication skills gained during this period to her current work.
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