Pontus Wärnestål is an award-winning Service Designer and Human-Computer Interaction researcher, with 20 years of work experience in User Experience, Service Design, and Human-Centered AI. He has authored 40+ peer-reviewed scientific papers and the book Designing AI-Powered Services (available in Swedish and English).
Wärnestål shares his time between Halmstad University and design agency inUse and is passionate about teaching and an experienced public speaker. Service and UX design work include human-AI collaboration in healthcare where value, impact, and ethics are crucial.
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