Can designers save lives? Not by themselves.

One of the best aspects of working at the intersection of tech and public health is that the "purpose" is clear: creating well-designed systems with the potential to help healthcare workers save lives. Public health programs affecting millions of patients in places like India, Bangladesh, Sri Lanka, Ethiopia, and Nigeria are largely untouched by professional designers.

There is enormous potential to improve patient care by bringing user-centered design principles to large-scale public health programs.

To succeed, good design has to be close to the core of policies and planning that are driven by epidemiologists and government officials. Should governments hire large teams of designers? Sure, but not likely. In this talk we'll discover how bringing a user experience design mindset to policy-makers is the key to improving patient outcomes.